Taking care of the customer in a transformative time.Taking care of the customer in a transformative time.

The Transformation Tipping Point

AnyCompanyUSA’s AI-powered transformation is stalling as customer trust, innovation, and morale take a hit. Kip and Don dive into the risks of moving too quickly, the fallout from losing key talent, and what it takes to recover brand confidence and operational effectiveness.

Published OnMay 22, 2025

About the podcast

AnyCompanyUSA is in the midst of a bold and necessary transformation. I am someone who has long believed in the potential of new technologies and the need for transformation to leverage new tools, infrastructure, and innovation, I support the strategic intent. But as a shareholder in companies that are working to transform, and someone who understands the operational realities from the inside, I feel compelled to raise the alarm.

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The Transformation Tipping Point